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The following changes have been implemented to ensure both staff and patient safety when attending and comply with current Public Health England (PHE) and CSP guidelines.

A thorough Risk Assessment of working practices has been completed.

Every patient will be screened prior to attending for their appointment.

Staggered appointment times so that there will be only be one patient in attendance at any one time.  This will also allow for thorough cleaning between appointments.  Patients are to attend for appointments on their own unless agreed in advance.

PPE will be worn in accordance with PHE guidelines due to elements of your appointment that will break current social distancing guidelines.

All unnecessary furniture/equipment has been removed.  To improve ventilation an air purifier has been purchased for the treatment.  To improve room santisation procedures a UV-C Room Steriliser has also been purchased and will be used daily.

Removed the card payment machine and switched to online payments only/payments by bank transfer.  

Temporarily removed the 24 hour cancellation policy for patients who are unable to attend due to COVID-19 related symptoms or having to self-isolate.

Patients or staff will not be allowed to attend if;

• They have a confirmed or suspected case of COVID-19
• They have experienced COVID-19 symptoms in the last 7 days
• They live with or in the last 14 days there has been known contact with person who has been confirmed or suspected to have COVID-19

Patients are not to bring any, or as few, personal belongings with you as possible.

All doors will be opened for patients and will be left open if appropriate to ensure good ventilation.  

Temperature checks for every patient on arrival.  If two readings above 38⁰C then patients will be asked to leave the premises and contact 111 for further guidance.

Thorough cleaning of all surfaces and equipment which are wipe clean.  New hospital grade wipe clean pillows have been purchased. 

Regular and thorough hand washing will be performed in addition to more frequent use of hand sanitiser.

I have now received both doses of the COVID-19 vaccine and perform twice weekly lateral flow tests.

It certainly is a long way off being able to return to business as usual but staff and patient health safety is paramount.  Thank you for your support and cooperation during these challenging times that we are all facing.